Privacy Policy

Introduction

SK8, Inc. ("SK8," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our data infrastructure platform, or interact with us in any way. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

Information you provide directly. When you request early access, create an account, contact us, or fill out a form, we collect information such as your name, email address, company name, job title, phone number, and any other information you choose to provide.

Usage data. We automatically collect information about how you interact with our services, including IP address, browser type, operating system, referring URLs, pages viewed, features used, timestamps, and session duration.

Device and technical data. We collect device identifiers, screen resolution, language preferences, and other technical data to optimize our services.

Customer data. When you use our data infrastructure platform, you may process data through our services ("Customer Data"). SK8 processes Customer Data on your behalf as a data processor. We do not access, use, or share Customer Data except as necessary to provide the services or as required by law.

How We Use Your Information

We use the information we collect to: (a) provide, operate, maintain, and improve our services; (b) process and complete transactions and send related information; (c) communicate with you about your account, updates, security alerts, and support messages; (d) respond to your comments, questions, and requests; (e) monitor and analyze trends, usage, and activities; (f) detect, investigate, and prevent fraudulent transactions and other illegal activities; (g) personalize and improve your experience; and (h) comply with legal obligations. We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Essential cookies are required for the operation of our website and cannot be disabled. Analytics cookies help us understand how visitors interact with our website. Functional cookies remember your preferences and settings. You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our services.

Sharing and Disclosure

We may share your information with: (a) service providers who perform services on our behalf (hosting, analytics, email delivery, customer support), subject to contractual obligations to protect your data; (b) business partners in connection with joint offerings, with your consent; (c) legal authorities when required by law, subpoena, or government request, or to protect our rights, safety, or property; and (d) corporate transactions -- if SK8 is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Security

We implement enterprise-grade security measures to protect your information, including: encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, network segmentation, regular penetration testing, vulnerability scanning, and security audits. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it. Customer Data is retained in accordance with your service agreement and deleted upon termination of services, unless a longer retention period is required by law.

International Data Transfers

SK8 is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of Standard Contractual Clauses or other approved transfer mechanisms where required.

Your Rights

Depending on your location, you may have the following rights regarding your personal data: the right to access the personal information we hold about you; the right to correct inaccurate or incomplete information; the right to delete your personal information; the right to restrict processing of your information; the right to data portability (receive your data in a structured, machine-readable format); the right to object to processing based on legitimate interests; and the right to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at privacy@sk8.ai. We will respond within 30 days (or sooner if required by applicable law).

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to: know what personal information we collect, use, and disclose; request deletion of your personal information; opt out of the sale of your personal information (SK8 does not sell personal information); and not be discriminated against for exercising your privacy rights. To submit a request, contact us at privacy@sk8.ai.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases: (a) performance of a contract when providing our services; (b) our legitimate interests in operating and improving our business; (c) your consent, where applicable; and (d) compliance with legal obligations. You have the rights described in Section 09, as well as the right to lodge a complaint with your local supervisory authority.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us at privacy@sk8.ai.

Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices of third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your email address) or by posting a notice on our website prior to the change becoming effective. The "Last updated" date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SK8, Inc.
Email: privacy@sk8.ai